Basic

A quick guide

1. 1

   Film a slow walkthrough

   Hold your phone horizontally. Walk slowly through each room and turn gently. Show the space from different positions, keeping familiar details in view as you move.

2. 2

   Keep the view clear and steady

   Use the same lens and zoom throughout. Keep lighting consistent and avoid quick turns, moving people and rearranging furniture. Show corners, doorways and the areas you want included.

3. 3

   Send the original video

   Share the original, full-quality file through a download link. Avoid filters, cuts and messaging-app compression. We select the clearest frames and check the coverage.